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Wolf7404 Author

Level 1

4 points

How to get rid of a credit card on payment methods

I’d like to delete my visa from my phone but it keeps saying I have an active subscription but I’ve never subscribed to anything.

iPhone 11, iOS 15

Posted on Dec 2, 2021 8:08 PM

Top-ranking reply

Limnos

Level 10

418,897 points

Posted on Dec 2, 2021 8:21 PM

Double check your subscriptions. Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039

Are you the organizer for Family Sharing? It may be a family member who has a subscription.

Also note: 'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.

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How to get rid of a credit card on payment methods

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