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User profile for user: monse0614
monse0614 Author
User level: Level 1
4 points

Having SIM issues on new Iphone 11

I recently got a new Iphone 11 and have tried 3 different SIM cards on it and it connects to the network but gets no service. The last one I tried did read but it stopped receiving service after about 2 hours. I've contacted my carrier and they've done everything including resetting the tower signal or something but it still won't work. I also tried moving the same SIM over to his old Iphone and it worked on that one. Is it possible that there is something wrong with the SIM tray on the new phone?

iPhone 11, iOS 15

Posted on Dec 3, 2021 6:25 AM

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,048 points

Posted on Dec 3, 2021 7:01 AM

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


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1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,048 points

Dec 3, 2021 7:01 AM in response to monse0614

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


Reply

Having SIM issues on new Iphone 11

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