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asteria123 Author

Level 1

4 points

new iphone set up

what must I do when I try to activate my new iPhone but it keeps saying "An update is required to activate your iPhone"?

Posted on Dec 6, 2021 7:18 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

124,699 points

Posted on Dec 6, 2021 7:39 AM

If this is the iPhone itself, try using a computer to activate it: If you can't activate your iPhone - Apple Support

That might then encounter this: If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support

If the iPhone still won’t connect to the computer, check for an iTunes update or a macOS update for the computer and apply what is available, and restart the computer, and try again.

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