I can’t update my Mac, it won’t connect to app store
I factory reset my Mac and still can’t update the software it won’t connect to App Store
MacBook Pro
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Be sure you completed every step in this link:
What to do before you sell, give away, or trade in your Mac
This will guide you, for each chip type and which OS (monterrey is much easier):
https://support.apple.com/en-us/HT208496
How to reinstall Mac OS
https://support.apple.com/en-us/HT204904
You'll need to provide a wifi I believe for any reinstall. It will take some time, and if you have any local congestion, it might be better to wait until late evening. It takes some bandwidth. I did this recently, completely erasing, and doing a full reinstall. Be patient :-)