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ifeoluwa291 Author

Level 1

4 points

Face ID is not working

my phone Face ID is not working

iPhone XS Max, iOS 15

Posted on Dec 22, 2021 9:52 AM

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Top-ranking reply

Community Specialist

Posted on Dec 23, 2021 8:49 AM

Hi there ifeoluwa291,

We understand you're experiencing an issue with Face ID on your iPhone.

It looks like you've already reviewed If an alert says Face ID has been disabled on your iPhone or iPad Pro.

This page may also help: Use Face ID on your iPhone or iPad Pro

Finally, give the steps here a try: If Face ID isn't working on your iPhone or iPad Pro

We hope this helps.

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1 reply

Top-ranking reply

Community Specialist

Dec 23, 2021 8:49 AM in response to ifeoluwa291

Hi there ifeoluwa291,

We understand you're experiencing an issue with Face ID on your iPhone.

It looks like you've already reviewed If an alert says Face ID has been disabled on your iPhone or iPad Pro.

This page may also help: Use Face ID on your iPhone or iPad Pro

Finally, give the steps here a try: If Face ID isn't working on your iPhone or iPad Pro

We hope this helps.

Reply

Face ID is not working

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