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App Store Blank on Mac mini

Numbers is not opening on my Mac. I tried to update it, but the App Store is showing a blank screen. How can I fix this?

Mac mini, macOS 10.15

Posted on Dec 23, 2021 10:07 AM

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marcosfromchicago Author

Level 1

4 points

Posted on Dec 23, 2021 4:26 PM

Unfortunately, Safe Mode didn’t help. I also tried to reinstall macOS Catalina, but I get a message saying that important information needs to be downloaded and that it’s not able to do it. It said to try it later. I attempted several times, but I haven’t been unsuccessful.

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marcosfromchicago Author

Level 1

4 points

Dec 23, 2021 4:26 PM in response to den.thed

Unfortunately, Safe Mode didn’t help. I also tried to reinstall macOS Catalina, but I get a message saying that important information needs to be downloaded and that it’s not able to do it. It said to try it later. I attempted several times, but I haven’t been unsuccessful.

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Level 10

82,462 points

Dec 23, 2021 10:30 AM in response to marcosfromchicago

What year model Mac Mini and what macOS is it running?

see > https://support.apple.com/en-us/HT201894

Startup in Safe Mode followed by a normal restart and test.

see > https://support.apple.com/en-us/HT201262

If that doesn't help, then you may need to reinstall macOS over the top.

see > https://support.apple.com/en-us/HT204904

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Dec 23, 2021 10:51 AM in response to den.thed

Mac mini late 2012, running macOS Catalina.

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Level 10

82,462 points

Dec 23, 2021 11:41 AM in response to marcosfromchicago

Did Safe Mode help?

If not, then reinstall macOS Catalina as per the article that I post above.

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Dec 23, 2021 4:28 PM in response to marcosfromchicago

Issue has not been solved.

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App Store Blank on Mac mini

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