icloud storage purchases
i’m trying to purchase another 5g of storage with my itunes card like i’ve been doing for years and now it’s saying payment declined when i have money on the card
iPhone XS Max
Question marked as
Top-ranking reply
evan_p18 Said:
"icloud storage purchases: i’m trying to purchase another 5g of storage with my itunes card like i’ve been doing for years and now it’s saying payment declined when i have money on the card"
-------
Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
Contact Apple Support:
For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)