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The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad.

I forgot my iPad's password so I formatted it. When I opened it, it has an activation lock and when I enter my apple ID and password, this phrase shows up "The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad."


I tried resetting my password multiple times and removing the iPad from my icloud directly as suggested on my internet search, but nothing seems to work.


Please help me out.

Posted on Dec 28, 2021 9:34 AM

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Posted on Dec 28, 2021 9:37 AM

Not sure what reformat means on an iPad, but see this link for guidance --> How to remove Activation Lock - Apple Support

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The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad.

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