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I am being over charged on my debit for games my child is purchased how do I fix this I have screen shots of how much is was and how much I was charged I can only imagine how many other times I’ve been double charged

I am being over charged on my debit for games my child is purchased how do I fix this I have screen shots of how much is was and how much I was charged I can only imagine how many other times I’ve been double charged

iPhone 13 Pro Max

Posted on Dec 29, 2021 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2021 7:39 AM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


1 reply
Question marked as Top-ranking reply

Dec 29, 2021 7:39 AM in response to Lisagarcia

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


I am being over charged on my debit for games my child is purchased how do I fix this I have screen shots of how much is was and how much I was charged I can only imagine how many other times I’ve been double charged

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