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MacBook Air not turning on

I have a new MacBook Air. I used it yesterday. Today it’s not turning on when I open it. I need help.

MacBook Air 13″, macOS 11.3

Posted on Jan 4, 2022 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2022 12:33 PM

Perhaps the MacBook Air shut itself down. Or maybe is in deep sleep mode?

To check and see that it is shut down, you may have to make it Shut down.


From there, a few options involve attempts to restart; pending any sign of

life from the Mac. This article covers both an assumed startup and failure.


• If your Mac starts up to a 'blank' screen - Apple Support

https://support.apple.com/en-us/HT210905


You may be able to start up the Mac into Recovery. An Apple silicon M1

has different instructions than Intel-based Macs, for most everything.


If you cannot get a rise out of the Mac, consider contacting Apple

for an inspection and further deeper action to determine causes.


The above article comes from this page:


• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156


Other steps may need be taken, however troubleshooting issues

is a matter of trial & error. At a distance, more of each is required.


This may work to see if the Mac can start; admin or users password

is required for Mac to start in Safe mode. Expect to enter PW twice.


• How to use safe mode on your Mac - Apple Support

https://support.apple.com/en-us/HT201262


• Get Support - https://getsupport.apple.com/


Good luck & happy trails! 🌞❄️


2 replies
Question marked as Top-ranking reply

Jan 4, 2022 12:33 PM in response to Debclynch

Perhaps the MacBook Air shut itself down. Or maybe is in deep sleep mode?

To check and see that it is shut down, you may have to make it Shut down.


From there, a few options involve attempts to restart; pending any sign of

life from the Mac. This article covers both an assumed startup and failure.


• If your Mac starts up to a 'blank' screen - Apple Support

https://support.apple.com/en-us/HT210905


You may be able to start up the Mac into Recovery. An Apple silicon M1

has different instructions than Intel-based Macs, for most everything.


If you cannot get a rise out of the Mac, consider contacting Apple

for an inspection and further deeper action to determine causes.


The above article comes from this page:


• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156


Other steps may need be taken, however troubleshooting issues

is a matter of trial & error. At a distance, more of each is required.


This may work to see if the Mac can start; admin or users password

is required for Mac to start in Safe mode. Expect to enter PW twice.


• How to use safe mode on your Mac - Apple Support

https://support.apple.com/en-us/HT201262


• Get Support - https://getsupport.apple.com/


Good luck & happy trails! 🌞❄️


Jan 4, 2022 12:57 PM in response to K Shaffer

PS:

Another article to see what to try:


• How to Fix a Mac or MacBook That's Not Turning On - Macworld UK

https://www.macworld.co.uk/how-to/wont-turn-on-boot-3423817/


[Half the above, mentions M1 and it's lack of similar instructions to Intel.]


• How to reinstall macOS - Apple Support

https://support.apple.com/en-us/HT204904


Should your reseller location nearby, the unit may be returned within

a 14-day window & exchanged; or shipped back. Contact Get Support

[Be sure the Mac has sufficient charge in batteries and is on AC adapter.]


MacBook Air not turning on

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