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Level 1

4 points

Stuck on the apple screen

My iphone 7 is stuck at the apple turn on screen, I tried the recovery process by connecting it to my computer and using itunes but it didn’t work. My files do not have backups so I really do not want to reset my phone. Is there anything I can try to make it work without the reset?

iPhone 7, iOS 13

Posted on Jan 6, 2022 2:32 AM

Top-ranking reply

khajotia

Level 6

8,876 points

Posted on Jan 6, 2022 2:38 AM

Try a force restart- https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

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Stuck on the apple screen

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