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iphone connects to wifi but cannot access internet

My iphone 6s running IOS 15.1 recently stopped being able to access internet, via Wifi and via cellular data. I have tried virtually all the recommended troubleshooting steps, eg:

  • trying different wifi networks (my network isn't the problem)
  • rebooting router (no change, and other devices are working fine on same network)
  • turning phone/airport/wifi off and on
  • turning wifi off and trying to use cellular data
  • turning VPN off
  • kicking out SIM and replacing it
  • "forgetting" and re-entering wifi networks
  • resetting networks setting
  • the only thing I can't do is a complete restore, because that requires me to turn off "Find My", and to do that I need to enter my Apple ID, and to do that I need internet.
  • I have tried a couple of dodgy 3rd-party apps which purport to bypass the step above but that didn't work.

Any other ideas? TIA


iPhone 6s Plus, iOS 15

Posted on Jan 6, 2022 9:55 AM

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Question marked as Top-ranking reply

Posted on Jan 6, 2022 10:38 AM

Check the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415

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iphone connects to wifi but cannot access internet

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