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I purchased iphone13 red 256gb on 7th Jan but then noticed a scratch after I opened the piece and even reported to authorised apple service Center immediately I want to know will i get a replacement of the damaged product?
anuja83 Said:
"Quiry regarding getting a new iphone13 replaced: I purchased iphone13 red 256gb on 7th Jan but then noticed a scratch after I opened the piece and even reported to authorised apple service Center immediately I want to know will i get a replacement of the damaged product?"
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Perhaps this is a Faulty Device?:
You have 14 days to return it. So, contact Apple. Take a photo of it, to show them the scratch. If found to be a faulty device, then it might be replaceable free-of-charge. In all, that would be Apple's call.
***Info on Contacting Apple:
Why the Wait?: NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)
anuja83 Said:
"Quiry regarding getting a new iphone13 replaced: I purchased iphone13 red 256gb on 7th Jan but then noticed a scratch after I opened the piece and even reported to authorised apple service Center immediately I want to know will i get a replacement of the damaged product?"
-------
Perhaps this is a Faulty Device?:
You have 14 days to return it. So, contact Apple. Take a photo of it, to show them the scratch. If found to be a faulty device, then it might be replaceable free-of-charge. In all, that would be Apple's call.
***Info on Contacting Apple:
Why the Wait?: NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)
Quiry regarding getting a new iphone13 replaced
