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How to retrieve lost data?

I backed up all my data, signed out completely.

I then restored my iPhone to factory settings.

When I signed in, some data which I backed up could not be retrieved.


Please help, how can I retrieve this data?

iPhone 11, iOS 14

Posted on Jan 10, 2022 10:42 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2022 11:07 AM

sisanda112 wrote:

I backed up all my data, signed out completely.
I then restored my iPhone to factory settings.
When I signed in, some data which I backed up could not be retrieved.

Please help, how can I retrieve this data?

What you're describing isn't restoring from backup, but syncing to icloud.


You need to do this Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 10, 2022 11:07 AM in response to sisanda112

sisanda112 wrote:

I backed up all my data, signed out completely.
I then restored my iPhone to factory settings.
When I signed in, some data which I backed up could not be retrieved.

Please help, how can I retrieve this data?

What you're describing isn't restoring from backup, but syncing to icloud.


You need to do this Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

How to retrieve lost data?

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