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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
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I am trying to upgrade my iCloud storage but once I follow the prompts and get to the payment page nothing happens. My credit card is up to date and I tried deleting it/reading and trying another payment type… it just stops prompting me and there is no next button. Please help!
iPhone 12 Pro, iOS 15
meaghan40 Said:
"Upgrade payment not working: I am trying to upgrade my iCloud storage but once I follow the prompts and get to the payment page nothing happens. My credit card is up to date and I tried deleting it/reading and trying another payment type… it just stops prompting me and there is no next button. Please help!"
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Start Here: Upgrade to iCloud+ - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
meaghan40 Said:
"Upgrade payment not working: I am trying to upgrade my iCloud storage but once I follow the prompts and get to the payment page nothing happens. My credit card is up to date and I tried deleting it/reading and trying another payment type… it just stops prompting me and there is no next button. Please help!"
-------
Start Here: Upgrade to iCloud+ - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Upgrade payment not working
