iCloud Contacts showing up twice in the contacts app

Question

Level 1

1 points

iCloud Contacts showing up twice in the contacts app

I see this question showing up several times in the forums but with no answer - I'm hoping that there could be a solution after all this time.

Below is a snapshot of how the sidebar in Contacts app looks like (macOS Monterey 12.1/M1 MacBook Air)

Please Note: These are not duplicates - The account appears only once in iCloud.com Contacts app. This problem is ONLY on the Mac app. Searching for Duplicates under the Card menu in the Mac app does NOT work - If I delete any contact, it is removed from the account.

MacBook Air 13″, macOS 12.1

Posted on Jan 15, 2022 2:43 AM

Reply

Answer 1

Jan 16, 2022 7:43 AM in response to GautamArjun

Hello GautamArjun,

From your post it appears you are seeing iCloud contacts listed twice in the Contact app.

Let's try starting up the system in what is called safe mode. This will help isolate this issue.

To start in safe mode, begin with the computer powered off. Follow the directions found here, depending on what type of Mac you have: How to use safe mode on your Mac - Apple Support

The computer will take longer to start in safe mode, and the screen may have some distorted video as it starts up. This is normal. Once you are logged in, use the system and test to see if the issue continues.

If everything seems to work as expected, go ahead and restart the computer normally and test again. Starting in safe mode forces the computer to run some disk checks similar to First Aid. This can resolve some issues.

Cheers.

Reply

iCloud Contacts showing up twice in the contacts app

Similar questions