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Yesterday we bought our first Macbook in official retail store in Dublin. The salesperson told us that we can import all the apps from our iphones and watch movies offline through Netflix because we travel a lot… none of that is true and I am truly disappointed.
Mac is opened and I am wondering is there any way to replace it with the ipad or something else that will satisfy my needs?
MacBook Air 13″, macOS 12.0
It's Apple's official return policy for new purchases. Basically, you are given two choices:
There's nothing to be embarrassed about.
Ref: Returns & Refunds - Apple
If you purchased this MacBook directly from an Apple Store or Apple Authorized Reseller, within the last 14 days, you can return it for a full refund.
As far as what your goals with this notebook were, the Apple Store rep should have been clear that the macOS operating system has some similarities to the iOS/iPadOS operating systems, but they are not the same. As such, macOS already has a number of Apple apps that are similar to those used on iPhone/iPads, but third-party apps may not be.
Thanks for your reply!
Yes, they are official premium reseller, I was so happy with my purchase until I figure out that I cannot do a lot of things that I wanted. So frustrating!
And also, are you 100% sure that I can take it back? It has been turned on, and I took down the foil ofc, so I don’t want to embarrass myself but I feel a bit let down, we adore our Apple products (iphones, iwatches) and I never been unhappy with my any of them.
Here's another link from which you can choose the country: Choose your country or region - Apple
Is that only for US? This was bought in Ireland.
Yes, of course you can take it back. You live in the EU, you have better consumer rights than in the US anyways.
Macbook problems
