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How do I update my ipad. It says the version of iOS running does not support wirelessly and I have to use iTunes. How?

How do I update my ipad Air? It says the version of iOS running does not support wirelessly and I have to use iTunes. How?

iPad Air, iOS 12

Posted on Jan 15, 2022 1:36 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2022 5:06 PM

Hi Ienda66, thank you for posting in Apple Support Communities.


The reason it may not be updating could be an issue with your WiFi setup and the following link explains more about this and ways to consider resolving this issue https://support.apple.com/en-au/HT201435


There may also be other reasons and the following link explains those in more detail as well:

https://support.apple.com/en-au/HT204204

1 reply
Question marked as Top-ranking reply

Jan 15, 2022 5:06 PM in response to lenda66

Hi Ienda66, thank you for posting in Apple Support Communities.


The reason it may not be updating could be an issue with your WiFi setup and the following link explains more about this and ways to consider resolving this issue https://support.apple.com/en-au/HT201435


There may also be other reasons and the following link explains those in more detail as well:

https://support.apple.com/en-au/HT204204

How do I update my ipad. It says the version of iOS running does not support wirelessly and I have to use iTunes. How?

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