You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 & Ipad * Gen

Stop Ipad from deleting emails from server when email is deleted from ipad. Started when Ipad converted to AOL.

Posted on Jan 19, 2022 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2022 10:12 AM

herbertfromsarasota wrote:

Stop Ipad from deleting emails from server when email is deleted from ipad. Started when Ipad converted to AOL.

Nothing to do with Apple or your ipad, you'll need to talk to your mail provider on how to change your account to pop instead of imap.

2 replies

Jan 19, 2022 10:14 AM in response to herbertfromsarasota

If the mailbox protocol is IMAP then that's the way it works. Its not the iPad deleting the email it's the server responding to the deletion request. You cannot modify that. AOL would need to change its mail delivery format to POP3 for you to maintain the email on the server.


Contact AOL support and see if they have an option for POP3 to maintain your email on the server.

Iphone 13 & Ipad * Gen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.