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Can’t change Apple ID

Hi

I am trying to change my Apple ID.

I get an error message says the email is not available.

I’m sure this email is not used as Apple ID right now (see photos).


when I’m trying to connect with the unavailable Apple ID it’s impossible.



when I’m trying to change it:



What can I do?

Posted on Jan 21, 2022 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 6:49 PM

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused as an  Apple ID email address for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address from somewhere like AOL or Yahoo to use as your Apple ID or you can try waiting 30 days to see if that works.



1 reply
Question marked as Top-ranking reply

Jan 21, 2022 6:49 PM in response to lior198

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused as an  Apple ID email address for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address from somewhere like AOL or Yahoo to use as your Apple ID or you can try waiting 30 days to see if that works.



Can’t change Apple ID

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