You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone will not restart after recent update

I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?



Posted on Jan 24, 2022 10:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 11:05 AM

brandy0216 Said:

"phone will not restart after recent update: I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?"

-------


What to Do:

Troubleshoot the iPhone's power. Then, contact Apple Support for assistance with this.

Apple Support Contact Info:


Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


III. A Few Apple Support Sites that May Help:







3 replies
Question marked as Top-ranking reply

Jan 24, 2022 11:05 AM in response to brandy0216

brandy0216 Said:

"phone will not restart after recent update: I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?"

-------


What to Do:

Troubleshoot the iPhone's power. Then, contact Apple Support for assistance with this.

Apple Support Contact Info:


Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


III. A Few Apple Support Sites that May Help:







Jan 24, 2022 11:06 AM in response to brandy0216

brandy0216 Said:

"phone will not restart after recent update: I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?"

-------


Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Comment: on when the issue began, and how you have troubleshot it thus far.
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary

phone will not restart after recent update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.