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Faulty screen on MacBook Pro

I got a MacBook Pro last October 2021 (13” intel) and the screen has been quite temperamental. If it’s starting up from scratch it works fine, but if I’ve just closed it to sleep and open it back up, it is increasingly just not working. Flickering grey lines on a black screen as attached.

Then if I hard restart it by holding down the power button, it works again. What on earth could be causing that in such a young machine? I’m not used to an Apple product not simply working as it should

MacBook Pro 13″, macOS 11.6

Posted on Jan 25, 2022 9:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2022 9:58 AM




Hooowl wrote:

I got a MacBook Pro last October 2021 (13” intel) and the screen has been quite temperamental. If it’s starting up from scratch it works fine, but if I’ve just closed it to sleep and open it back up, it is increasingly just not working. Flickering grey lines on a black screen as attached.
Then if I hard restart it by holding down the power button, it works again. What on earth could be causing that in such a young machine? I’m not used to an Apple product not simply working as it should
https://discussions.apple.com/content/attachment/e79a1956-34b1-410b-9791-c2657fe2642d


Check your coverage

https://support.apple.com/my-support


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Similar questions

2 replies
Question marked as Top-ranking reply

Jan 25, 2022 9:58 AM in response to Hooowl




Hooowl wrote:

I got a MacBook Pro last October 2021 (13” intel) and the screen has been quite temperamental. If it’s starting up from scratch it works fine, but if I’ve just closed it to sleep and open it back up, it is increasingly just not working. Flickering grey lines on a black screen as attached.
Then if I hard restart it by holding down the power button, it works again. What on earth could be causing that in such a young machine? I’m not used to an Apple product not simply working as it should
https://discussions.apple.com/content/attachment/e79a1956-34b1-410b-9791-c2657fe2642d


Check your coverage

https://support.apple.com/my-support


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Faulty screen on MacBook Pro

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