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Apple Account Funds

My daughter no longer has an apple device, How can she access the funds from her account? for example, she now has a Samsung phone, are there available products and services she could use on the Samsung phone with her apple account's money? or can she get a refund? though the money was on a gift card? What does apple do with the funds if they are left for say a long period? Thanks.

iPod Touch (6th Gen)

Posted on Jan 29, 2022 11:53 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2022 2:41 AM

How can she access the funds from her account? for example, she now has a Samsung phone, are there available products and services she could use on the Samsung phone with her apple account's money?

Apple Music is available on Android : Join Apple Music on Android - Apple Support


or can she get a refund?


From : Check your Apple ID balance - Apple Support

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:
- Your Apple ID.
- The refund amount.
- Your current delivery address.


What does apple do with the funds if they are left for say a long period?

Nothing, the balance will remain on the account.

1 reply
Question marked as Top-ranking reply

Jan 30, 2022 2:41 AM in response to Spewguts

How can she access the funds from her account? for example, she now has a Samsung phone, are there available products and services she could use on the Samsung phone with her apple account's money?

Apple Music is available on Android : Join Apple Music on Android - Apple Support


or can she get a refund?


From : Check your Apple ID balance - Apple Support

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:
- Your Apple ID.
- The refund amount.
- Your current delivery address.


What does apple do with the funds if they are left for say a long period?

Nothing, the balance will remain on the account.

Apple Account Funds

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