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Hello.
I bought an Apple refurbished MacBook Pro 13 inch a year ago but didnt use it. It has been in a stable climate. Ive started it up only to find that the battery wont fully charge - I can only use the computer when it is plugged in. Ive updated all of the software. Any advice or do I have to buy a new battery?
thank you
MacBook Pro 13″, macOS 12.1
EAS2 wrote:
Hello.
I bought an Apple refurbished MacBook Pro 13 inch a year ago but didnt use it. It has been in a stable climate. Ive started it up only to find that the battery wont fully charge -
I can only use the computer when it is plugged in. Ive updated all of the software. Any advice or do I have to buy a new battery?
thank you
Intel ?
Try resetting the SMC https://support.apple.com/en-us/HT201295
M1 ?
No SMC or NVRAM on the M1 SoC equivalent Shut down, close the lid 30 secs+ , reboot as normal.
If no resolve try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
EAS2 wrote:
Hello.
I bought an Apple refurbished MacBook Pro 13 inch a year ago but didnt use it. It has been in a stable climate. Ive started it up only to find that the battery wont fully charge -
I can only use the computer when it is plugged in. Ive updated all of the software. Any advice or do I have to buy a new battery?
thank you
Intel ?
Try resetting the SMC https://support.apple.com/en-us/HT201295
M1 ?
No SMC or NVRAM on the M1 SoC equivalent Shut down, close the lid 30 secs+ , reboot as normal.
If no resolve try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
EAS2 wrote:
Thank you.
yes intel and T2 security chip.
I followed the appropriate instructions at the apple support link. Unfortunately I can’t now get the computer to turn on at all now. 😳
If your Mac doesn't turn on
https://support.apple.com/en-us/HT204267
Get help with your Mac notebook battery
Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.
https://support.apple.com/en-us/HT204054
Check your coverage
https://support.apple.com/my-support
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Thank you.
yes intel and T2 security chip.
I followed the appropriate instructions at the apple support link. Unfortunately I can’t now get the computer to turn on at all now. 😳
battery wont charge on new computer
