You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipad will not turn on I have tried to hard reset it

What can I do ?

iPad, iPadOS 13

Posted on Jan 30, 2022 11:38 AM

Reply
2 replies

Jan 30, 2022 11:48 AM in response to Thickmick

If you already tried (to no avail) these instructions to "unfreeze" your device:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


It might a hardware (battery? other internal component?) problem, and I suggest that you contact Apple Support, using this link:--> Get Support, or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My ipad will not turn on I have tried to hard reset it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.