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Family member can’t use Apple Music

I’m from the Philippines and my friend in Canada can’t use his Apple Music. He’s already a member of my family subscription. However, when he’s trying to browse for music, the Apple Music is charging him to subsrcibe for a plan. We’ve tried multiple attempts but to no success. I do not see articles that tells any restrictions for inter Country. Can someone please advise and share some help? Thank you. 🙂

iPhone 11 Pro Max

Posted on Feb 5, 2022 7:21 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 8:27 AM

Family subscriptions only work when all members are set to the same App Store region. Since your friend is in a different region, he’ll need his own individual subscription.

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Family member can’t use Apple Music

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