Can't unlock Phone 12

My son used his passcode to unlock his phone, when he tried again it locked and is no disabled. How do I get him back into his phone?

iPhone 12

Posted on Feb 7, 2022 5:41 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2022 5:44 PM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.


1 reply
Question marked as Top-ranking reply

Feb 7, 2022 5:44 PM in response to SHauser2005

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.


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Can't unlock Phone 12

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