You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

0500Eugene Author

Level 1

4 points

Apple bluetooth mouse causing screen to jump on my new iMac 21

I see this question has been discussed since 2010 thru 2017. Is there any fix from Apple that will solve this problem?

iMac 21.5″, macOS 11.5

Posted on Feb 10, 2022 7:33 AM

Top-ranking reply

rkaufmann87

Level 10

143,946 points

Posted on Feb 10, 2022 7:44 AM

Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.

After restarting in Safe Mode, then restart normally and test.

View in context

Apple bluetooth mouse causing screen to jump on my new iMac 21

Similar questions