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troubleshoot in using preview app in MacBook for reading pdf

when i try to underline or highlight in the preview app it supports during the initial usage but then it struck and then the feature doesn't work please help me in resolving the issue or in proper usage of the feature.

Posted on Feb 11, 2022 8:23 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2022 9:51 AM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

1 reply
Question marked as Top-ranking reply

Feb 11, 2022 9:51 AM in response to dr_puppala_santosh

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

troubleshoot in using preview app in MacBook for reading pdf

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