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So, does that mean I cannot use Microsoft 365 on my new MacBook Air?

I have a new MacBook Air and have installed my Microsoft 365. However, all the icons have a circle with a line through them. It says I cannot open them. Confused? What do I need to do?

MacBook Air 13″, macOS 12.2

Posted on Feb 12, 2022 10:47 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2022 1:09 PM

Contact a third-party vendor - Apple Support:



An icon with a "prohibitory symbol" means it cannot be opened, but there are a variety of possible reasons. Microsoft probably wants you to pay for something.

3 replies

Feb 12, 2022 5:38 PM in response to teacher2022

..teacher2022:


The newest versions Microsoft are either/or some versions that are

subscription-based or 'one standalone-single purchase' download.


Options will cost, nothing older than maybe last year,

and a new subscription? Maybe a discount ~ or not.


• Buy Microsoft 365 Family & Personal Subscriptions, and Office 2021 - Microsoft Store

https://www.microsoft.com/en-us/microsoft-365/buy/microsoft-365


MS Office Home & Student 2021

One-time purchase for PC and Mac

$149.99

Buy now

"One-time purchase"


The Mac versions options should be listed next to the PC ones.


You may try LibreOffice, free-ware; shows significant promise.

[They also offer an M1 Apple silicon version DL - link.]


• macOS | LibreOffice - Free Office Suite - Based on OpenOffice (microsoft compatible)

https://www.libreoffice.org/get-help/install-howto/macos/


Several versions download portal, old and newest:

https://www.libreoffice.org/download/download/


So, does that mean I cannot use Microsoft 365 on my new MacBook Air?

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