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Cant download app. it says "This Apple ID has not yet been used in the iTunes Store". I tried everything. I verify my email. I log out and in. I tried to buy in iTunes store. I dont know what eles to do

I did Review - agreed to the terms, everything.

it keeps saying "Please contact iTunes support to complete this transaction"

Posted on Feb 14, 2022 2:19 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2022 8:01 PM

 Hi gititsh

Welcome to the Apple Community,

where some of us do the best we can to help each other troubleshoot.


Your Apple ID is the one account you use to access all Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


It seems Apple requires a valid payment method in your Apple ID account,

for the first time you use the App Store, or iTunes, even if you only download free apps.


Apple support have articles online (links below) to help.


First:

Check the payment methods that you can use with your Apple ID:

(Scroll down to find your country or region)

https://support.apple.com/en-us/HT202631


Then: How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/


Now you can:

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


After you have used the App Store or iTunes for the first time,

you can remove the payment method if you wish:

_____________________________________________________


More, if needed:


Apple ID Log-in:

https://appleid.apple.com/


If you can’t download or update apps on your iPhone or iPad:

https://support.apple.com/en-us/HT207165


If your payment method is declined in the App Store or iTunes Store:

https://support.apple.com/en-us/HT203005


If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-au/HT203905


Hope this helps :)

3 replies
Question marked as Top-ranking reply

Feb 14, 2022 8:01 PM in response to gititsh

 Hi gititsh

Welcome to the Apple Community,

where some of us do the best we can to help each other troubleshoot.


Your Apple ID is the one account you use to access all Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


It seems Apple requires a valid payment method in your Apple ID account,

for the first time you use the App Store, or iTunes, even if you only download free apps.


Apple support have articles online (links below) to help.


First:

Check the payment methods that you can use with your Apple ID:

(Scroll down to find your country or region)

https://support.apple.com/en-us/HT202631


Then: How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/


Now you can:

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


After you have used the App Store or iTunes for the first time,

you can remove the payment method if you wish:

_____________________________________________________


More, if needed:


Apple ID Log-in:

https://appleid.apple.com/


If you can’t download or update apps on your iPhone or iPad:

https://support.apple.com/en-us/HT207165


If your payment method is declined in the App Store or iTunes Store:

https://support.apple.com/en-us/HT203005


If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-au/HT203905


Hope this helps :)

Cant download app. it says "This Apple ID has not yet been used in the iTunes Store". I tried everything. I verify my email. I log out and in. I tried to buy in iTunes store. I dont know what eles to do

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