Photos will not close, and I cannot shut down my MacBook Air

Hi Mary,

Is Photos working on a certain operation that you started (such as importing/exporting photos)? If it is, you might want to wait for that to complete before you continue.

To force quit Photos, choose one of these options:

• Right-click (or hold down Control as you click on) Photos in the dock, then hold down the Option key. Click Force Quit.

• Press Option-Command-Escape, then select Photos from the list and click Force Quit.

IMPORTANT: Don't use a force quit unless absolutely necessary. It is safer to do a normal quit (Command-Q), because it allows the app to save its work before it quits.