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about the app reound

On 12/02/2022 I downloaded a paid app. Since it was not possible

to shoot 1080p or 4k videos with this app, I requested a refund. On 13/02/2022

the refund was approved. On 2/15/2022 the funds were transferred from my bank

account on 2/15/2022 I received an email from Apple about the canceled invoice.

Until today, even if the refund is approved and the cancellation invoice has

been sent to me, I have not actually received the payments.

I have talked to my bank and they told me that no transfer is made

to my account .


I don’t know if is any problem or I have to wait .


I need to say that I bought the app from Albania , Europe .


I would kindly ask you

to help me with this situation.


Thanks for your help .


 

Posted on Feb 16, 2022 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2022 1:46 PM

Approved refunds take up to 30 days for bank cards. Click here for more information.


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about the app reound

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