Airprinter function

philip_ Said:

"Airprinter function: Despite being listed as an accepted airprinter, neither my iPad or iPhone recognized the printer when using the Brother app for printing docs. How do I fix this?"

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Contact Brother:

Ask the Manufacturer (Brother) if they have a solution. Perhaps it is a bug and they have a fix it? Start Here: https://www.brother.com/contact-us

philip_ Said:

"Airprinter function: Despite being listed as an accepted airprinter, neither my iPad or iPhone recognized the printer when using the Brother app for printing docs. How do I fix this?"

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Contact Brother:

If you are so persistent on using the Brother app, then contact Brother. finding out what they and fellow users have to say.

How to Get Support:

• Direct Support: https://www.brother.com/contact-us
• User Forums: https://communityforum.brother-usa.com/tt.aspx?forumid=6

OK, let’s try again. FORGET THAT YOU HAVE A BROTHER APP. DON’T USE IT. MAYBE EVEN DELETE IT. Open the Mail app. Open any email. Tap on the curved arrow at the bottom of the screen. Scroll down and you will see Print. Tap on Print. Does your printer appear at the top? If you then choose to print, does it? If it does, your printer is working.

Then try with Photos. Tap on a photo. Tap on Share (that’s the box with the up arrow). Tap Print. Does that work?

philip_ Said:

"Airprinter function: Despite being listed as an accepted airprinter, neither my iPad or iPhone recognized the printer when using the Brother app for printing docs. How do I fix this?"

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Please Provide the Solution:

What is the solution that was provided by Brother? Providing that will help many, for certain.

philip_ Said:

"I deleted the app then I reinstalled the app. I then registered the printer at the Brother website. My printer was recognized at that point."

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Excellent! Thank you for providing that. It will help many for certain.

That’s an AirPrint supported printer. You should need any special app to print to it. See→About AirPrint - Apple Support

Is it a Brother printer?

Can you print from another app, such as email or photos?