You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Heetesh Author

Level 1

11 points

Macbook pro keyboard not working

I have an issue with my Macbook pro (Model A1708) keyboard. Suddenly, when trying to log in, I see that the keyboard is not responding to type my password for log in. The trackpad is working but alone cannot be used to log in. What is the issue? Is the keyboard disconnected or is it faulty? It has stopped responding suddenly. I have important files on my Macbook pro.

Posted on Feb 23, 2022 10:49 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,604 points

Posted on Feb 24, 2022 8:33 AM

Heetesh wrote:

I have an issue with my Macbook pro (Model A1708) keyboard. Suddenly, when trying to log in, I see that the keyboard is not responding to type my password for log in. The trackpad is working but alone cannot be used to log in. What is the issue? Is the keyboard disconnected or is it faulty? It has stopped responding suddenly. I have important files on my Macbook pro.

see if you qualify: Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support

View in context

Macbook pro keyboard not working

Similar questions