You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Operative system update

I need to update my actual macOS High Sierra Vers 10.13.6 to MacOS Monterey , but, when I try, it warns me that I have to update my Office 2011 as a previous condition.

If I try to buy the actual Microsoft 365, it requires to have any of the three last MacOS operative System, which is not fulfilled by macOS High Sierra.

How can I solve this problem, please

iMac 27″ 5K, macOS 10.13

Posted on Feb 24, 2022 2:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2022 2:40 PM

For Monterey, see compatibility and instructions in How to upgrade to macOS Monterey - Apple Support


You can uninstall Office 2011 before you upgrade to Monterey. See: https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3#ID0EBBD=Office_for_Mac_2011


Then after you have upgraded to Monterey, either subscribe to Microsoft 365 or make a one-time purchase. See: https://www.microsoft.com/en-us/microsoft-365/buy/microsoft-365 and scroll down to see the one-time purchase option.

7 replies
Question marked as Top-ranking reply

Feb 24, 2022 2:40 PM in response to jesús257

For Monterey, see compatibility and instructions in How to upgrade to macOS Monterey - Apple Support


You can uninstall Office 2011 before you upgrade to Monterey. See: https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3#ID0EBBD=Office_for_Mac_2011


Then after you have upgraded to Monterey, either subscribe to Microsoft 365 or make a one-time purchase. See: https://www.microsoft.com/en-us/microsoft-365/buy/microsoft-365 and scroll down to see the one-time purchase option.

Feb 25, 2022 2:17 AM in response to jesús257

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


If no ” Get Button “  Replace the https in the page's address to macappstore. Credit to Contributor @Niel


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirements


macOS High Sierra 10.13 hardware requirements


Caution - jumping over all the newer versions and directly to Big Sur  / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.


If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested


The above is from observations on the Apple Support Community Forums and IMHO


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.

Operative system update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.