My phone says it’s on dnd for certain people
my phone says it’s on dnd for certain contacts how do I turn that off my focus is off and my dnd isn’t on either
iPhone 12, 15
User profile for user:
Eric_G1
User level:
Community Specialist
Hello Amandaking461,
We see you're having an issue with your Focus state being sent to a contact when it's disabled. We'd be happy to help out.
Check any other iOS devices signed into the same Apple ID to ensure none have an active Focus state. This includes any device that might not be currently powered on. You may also try enabling the 'Share Across Devices' setting in Settings > Focus to keep all devices in sync for this.
It can also help to try restarting both your device and have the contact restart theirs as well.
Lastly, check to see if any devices need an iOS update: Update your iPhone, iPad, or iPod touch
Cheers.