I bought a 2016 MacBook Pro second hand and it seems to have the “flex gate” problem with the display where if you open it more then 30 degrees it turns off. I want to take it to apple because they have a program where they’ll replace it for free. So do I have to pay since I’m not the original owner or is it free still?
Hi,
I think Apple accept free repair of your screen even if it's a second hand or first owner or whatever.
13-inch MacBook Pro Display Backlight Service Program - Apple Support
Try to contact Apple Support or make Genius Bar reservation to ask for the repair.
Genius Bar Reservation and Apple Support Options - Apple
If there is no retail AppleStore near you, try to find local Apple Authorized Service Provider for free repair service.
Apple - Find Locations - Location Selector
Hi,
I think Apple accept free repair of your screen even if it's a second hand or first owner or whatever.
13-inch MacBook Pro Display Backlight Service Program - Apple Support
Try to contact Apple Support or make Genius Bar reservation to ask for the repair.
Genius Bar Reservation and Apple Support Options - Apple
If there is no retail AppleStore near you, try to find local Apple Authorized Service Provider for free repair service.
Apple - Find Locations - Location Selector
MacBook Repair
