You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my AirPod pro case not charging

Why is my AirPod pro case not charging

Posted on Mar 3, 2022 10:29 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2022 10:52 PM

breyana192 Said:

"Why is my AirPod pro case not charging"

-------


Troubleshooting AirPods Charge:


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
1 reply
Question marked as Top-ranking reply

Mar 3, 2022 10:52 PM in response to breyana192

breyana192 Said:

"Why is my AirPod pro case not charging"

-------


Troubleshooting AirPods Charge:


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Why is my AirPod pro case not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.