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Unauthorised charge

Hi Apple,


I have just received an unauthorised charge from Apple today. I am not sure if it is apple but I have attached an image of the charge shown on my bank account.


Can you verify if its a charge from apple on my account?


I have reviewed my purchase history and receipts from my email but nothing seems to match this description. I am not subscribed to anything either.


I would very much appreciate your prompt responses on this as I am worried that my payment information might be compromised.


Thank you


Edmund and Zoe

Posted on Mar 11, 2022 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2022 11:56 PM

Hello ~ Take a look here:


Subscriptions and Billing - Official Apple Support


~Katana-San~

4 replies

Mar 12, 2022 12:20 AM in response to Katana-San

Hi Katana-san


I have been on that site and have gone through all the relevant options but as you can see the charge is still showing pending on my bank account, I may not be able to see it on my purchase history. Hence, I will not be able to request for a refund.


However, I am affirmative that I have not purchased anything today as the charge had gone through today..


I might have to try a few days later when the charge is processed.

Unauthorised charge

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