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iPhone X slow speed in 5G WiFi

My iPhone X has slow download and upload speeds on 5G WiFi. And when using the the 2.4G band, iPhone thinks it is a mobile data connection. So iCloud refuses to back up, WhatsApp refuses to back up and software update tab shows "connect to WiFi to download software"

Help needed as it is inconvenient to keep switching

iPhone X

Posted on Mar 15, 2022 1:12 PM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on Mar 15, 2022 3:24 PM

5G and Wi-Fi are two different things. I think you mean 5GHz.

You seem to be having problems with Wi-Fi

If Wi-Fi will not connect

Reset the router to factory settings (menu or paper clip)
On iphone Settings, General, Transfer iphone or reset, reset, reset network settings
If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management

Here's some more steps you can try for Wi-Fi connection issues that may be helpful: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

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iPhone X slow speed in 5G WiFi

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