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Mail defaults to the wrong Reply To address

I’ve got a strange thing happening in Apple Mail (15.0) on my Mac (OS 12.2.1) that I can’t figure out. When my wife emails me, my responding email back to her always defaults to a different sending address (one of my others — the same every time) than the one than she addressed hers to. This requires me to manually switch the “From” address each time. 


This doesn’t happen with any of my other addresses or people. This also doesn’t happen if I initiate an email to her. In that case, when I address the email, Mail defaults to using the correct sending address. But it will happen if I send the original email (using the correct sending address), then she responds back to me, and then when I respond back to her, the address once again defaults to a different sending address than I originally used.


In case it matters, this is happening with Comcast addresses using IMAP (however, the address Mail keeps switching me to is not an Comcast address and doesn't use that same server). I pretty much only use this particular address with my wife and daughter and only have this issue with my wife’s emails.


I’ve checked all the settings I can think of and it seems there must be a rule set somewhere that I haven’t found that is causing this. Anyone have any ideas?


And if the above wasn’t clear, here’s an example of what I’m talking about:


Wife emails me to me@example.com

I respond to her and instead of using me@example.com, Mail changes it to me@example2.com

Posted on Mar 18, 2022 1:43 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2022 1:17 PM

Hello joshcoen,


You can find some good information on how to change and manage preferences in Mail here: Change preferences in Mail on Mac


Just to clarify, when this issue happens, are you using these steps to reply to the emails? Reply to or forward emails in Mail on Mac


Prior to this issue occurring, did you ever redirect an email from another account to the one you're experiencing the issue with? More about redirecting emails here: Redirect emails in Mail on Mac


Thanks!

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4 replies
Question marked as Top-ranking reply

Mar 19, 2022 1:17 PM in response to joshcoen

Hello joshcoen,


You can find some good information on how to change and manage preferences in Mail here: Change preferences in Mail on Mac


Just to clarify, when this issue happens, are you using these steps to reply to the emails? Reply to or forward emails in Mail on Mac


Prior to this issue occurring, did you ever redirect an email from another account to the one you're experiencing the issue with? More about redirecting emails here: Redirect emails in Mail on Mac


Thanks!

Mar 19, 2022 1:45 PM in response to joshcoen

Hello joshcoen,


Thanks for letting us know you've reviewed all the articles and aren't seeing anything that could be the cause as of yet. Given this, if the details from Redirect emails in Mail on Mac haven't shed any light on this issue, you may want to connect with Apple Support so they can take a closer look into this with you. You can connect with them directly at Get Support.


Best wishes.

Mar 19, 2022 1:38 PM in response to Brittany1416

Thank you for the help Brittany. Yes, I have scoured the preferences numerous times to try and find something that would apply, to no avail.


This issue only seems to happen when I "Reply To" my wife's emails. Initiating a new email or forwarding one to her both work as intended and Mail inserts my correct address.


It's possible I did the redirect as you describe, but I don't remember. I've been having this issue for quite a while (the last year), but prior to that never had a problem. The only thing I can think of that I've changed is switching pop to imap.

Mail defaults to the wrong Reply To address

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