You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked to owner, the previous owner died

aside from my present iphone 6splus, someone gave me an iPhone 7plus, however the previous owner was unknown. I was Trying to open but a dialogue box say LOCK TO OWNER

Posted on Mar 21, 2022 8:03 PM

Top-ranking reply

Raicya

Level 10

208,965 points

Posted on Mar 22, 2022 2:14 AM

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

See this Apple article: Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

View in context

locked to owner, the previous owner died

Similar questions