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AirPods Pro losing connection

What causes AirPod Pro to suddenly lose their connection after a period of flawless operation?


Why is the reconnection process so frustrating, cumbersome and time consuming?


Each morning, for the last two days, I have set out to do a workout and have been significantly delayed by messing around with non-connecting Airpods. This is particularly frustrating since nothing has changed on any of the devices that can influence the connection - but this is an obvious fallacy as logic dictates that something must of changed.

Frustration is further compounded when one invests time to troubleshoot and fix the issue one day only for the same issue to manifest the following day.

How can one ensure a consistent AirPods connection?


Yours sincerely,

William



Posted on Mar 23, 2022 2:17 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2022 1:11 PM

Hello,


have you tried resetting your AirPods?


How to reset your AirPods and AirPods Pro - Apple Support


If so, try this:


>Connect to your AirPods

>In the ā€žSettingsā€œ App, click ā€žBluetoothā€œ

>Now click the (i) on the right when you see your AirPods

>Scroll down and click ā€žDisconnectā€œ

>Now click ā€žForget Deviceā€œ

>Now set up your AirPods again and see what happens


If the same issue occurs again, try to perform a ā€žForce Restartā€œ on your iPhone:


Force restart iPhone ā€“ Apple Support


If the same issue occurs, please contact Apple Support.


https://support.apple.com/contact


Best regards,


dotec

2 replies
Question marked as Top-ranking reply

Mar 23, 2022 1:11 PM in response to Iceman1965

Hello,


have you tried resetting your AirPods?


How to reset your AirPods and AirPods Pro - Apple Support


If so, try this:


>Connect to your AirPods

>In the ā€žSettingsā€œ App, click ā€žBluetoothā€œ

>Now click the (i) on the right when you see your AirPods

>Scroll down and click ā€žDisconnectā€œ

>Now click ā€žForget Deviceā€œ

>Now set up your AirPods again and see what happens


If the same issue occurs again, try to perform a ā€žForce Restartā€œ on your iPhone:


Force restart iPhone ā€“ Apple Support


If the same issue occurs, please contact Apple Support.


https://support.apple.com/contact


Best regards,


dotec

Mar 24, 2022 3:59 AM in response to dotec

Dear dotec,


Thank you for your reply.


The AirPods Pro have been reset several times now with limited success.


Yesterday evening, as I was retiring for the night, I had a quick look at the iPhone and noticed that the Battery widget showed that the left AirPods Pro was in use - although it was safely in its little case. This naturally sparked some curiosity, so I fetched the AirPods for some late night testingā€¦


Opening the case revealed both AirPods sound asleep in their chambers - the left still indicating active while the right indicated charging. I withdrew them, inserted them in my ears and listened to some music but only via the right side.


After some time, I replaced the AirPods in their case and still the left showed active while the right showed charging. So, I attempted the AirPods reset procedure which stalled on the reconnection step - a solid white light showed for short time while I held the button.


I opted to go for the big guns 💪🏻 and perform a hard reset on the iPhone. Afterwards, opening the AirPods case greeted me with an amber light then white and the connection reestablished itself.


This morningā€™s workout went to plan with the AirPods.


In conclusion, the hard reset seemed to help, although I am none the wiser as to the reason.


I really enjoy the AirPods Pro when they work, but when they donā€™t - itā€™s a bit of a love/hate affair.


Thank you for the helpful tips, but it would be nice to have some insight into why the connection is so precarious.


Yours sincerely,

William

AirPods Pro losing connection

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