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iPhone 11 Screen frozen won’t shut off. Volume and side bar shut off do not work.

iPhone 6, iOS 11

Posted on Mar 24, 2022 8:19 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2022 8:22 AM

Hello ~ Give this excellent prior post by *Axel Foley* a try:


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


~Katana-San~

1 reply
Question marked as Top-ranking reply

Mar 24, 2022 8:22 AM in response to Tcarlin5

Hello ~ Give this excellent prior post by *Axel Foley* a try:


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


~Katana-San~

iPhone 11 Screen frozen won’t shut off. Volume and side bar shut off do not work.

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