Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment method

Why can’t I delete my current payment method? It keeps saying that “there’s an active subscription on the account that requires at least one payment on file”. What does that mean?

Posted on Mar 26, 2022 12:44 AM

Top-ranking reply

Raicya

Level 10

209,349 points

Posted on Mar 26, 2022 1:00 AM

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

View in context

Similar questions

Unable to remove payment method I am a trying to remove a payment method but it won’t let me because it says “there is an active subscription on this account that requires at least on payment on file” but when I checked, I don’t have any active subscriptions.
866 1
Payment method I want removing please Hi trying to remove my payment method but it won’t let me-it says “active subscription and have to have payment method on file” I have no active subscriptions so why is it saying this? I want it removed it’s stressing me out big time. thanks
369 1
I am trying to update my payment method and Message appears stating Unable to Remove there is an active subscription on this account that requires at least a payment on file I am trying to update my payment method with a new credit card but a note pops up stating Unable to remove current method There is an active subscription on this account that requires at least one payment on file
3378 8

1 reply

Top-ranking reply

Raicya

Level 10

209,349 points

Mar 26, 2022 1:00 AM in response to emmanuella0231

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Payment method

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up