My AirPods are not working after reset and cleanse

Hello,

if your AirPods suddenly stopped working, try this:

If your left or right AirPod isn't working - Apple Support

If your AirPods suddenly stopped charging:

If your AirPods won’t charge - Apple Support

If the issue is something else, please contact Apple Support for further assistance:

https://support.apple.com/contact

Best regards,

dotec

Kristenstanley Said:

"My AirPods are not working after reset and cleanse: Dear Apple, I tried resetting my AirPods, cleaned them as well…what else should I do?"

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Troubleshooting AirPods Power:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.