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Twinsister20 Author

Level 1

5 points

Help! I keep getting charged a monthly fee for something I do not use.

I have gotten charged a monthly fee of 5.29 for years and I don’t know use any subscriptions to ITunes or anything. Help! I can’t get thru to customer service….I have tried in the past but keep getting charged!

Also, the email on my account has not been updated for 7 years and is incorrect.

How do I get refunded for this ongoing $5.29 fee and cancelled for good?

Paula B.

[Personal Information Edited by Moderator]

iPad, iPadOS 14

Posted on Mar 29, 2022 12:55 PM

Top-ranking reply

muguy

Level 10

81,223 points

Posted on Mar 29, 2022 2:27 PM

It's unlikely that you'll be refunded but you can cancel your subscription: How to cancel a subscription from Apple - Apple Support

or, contact Apple Support.

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Help! I keep getting charged a monthly fee for something I do not use.

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