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earpiece is not working

I can not hear out of the earpiece during a phone call. I have to be on spearkerphone to hear.


I have sound on all apps and my alarm.


iPhone 12

Posted on Mar 30, 2022 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 4:42 AM

Hello,

See if this helps:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

2 replies

Mar 31, 2022 8:16 AM in response to MrBill3

I have sound from my alarm, and videos. I did further research and found there is an issue with earpiece module. Have an appt. this morning to have it looked at.

Thank-you for your reply.


"According to Apple, the sound issue is caused by "a component that might fail on the receiver module" and it only is affecting iPhone 12 and iPhone 12 Pro models that were manufactured between October 2020 and April 2021.

earpiece is not working

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