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User profile for user: Otto1616
Otto1616 Author
User level: Level 1
4 points

My phone won’t allow me to get into my apps

My phone is not letting me open my apps and I can’t shut it down


iPhone XR, iOS 15

Posted on Apr 4, 2022 5:38 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,238 points

Posted on Apr 4, 2022 5:48 PM

Otto1616 Said:

"My phone is not letting me open my apps and I can’t shut it down"

-------


Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques...




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Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,238 points

Apr 4, 2022 5:48 PM in response to Otto1616

Otto1616 Said:

"My phone is not letting me open my apps and I can’t shut it down"

-------


Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques...




Reply

My phone won’t allow me to get into my apps

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